Privacy Policy (Kebijakan Privasi)

1. Executive Summary & Scope of Service (English)

ViralOnMe (“the Application”, “we”, “us”, or “our”) is an all-in-one creator growth, content planning, and social interaction suite accessible via our official domains https://viralonme.com and https://vom.nayabisa.com.

We are strictly committed to safeguarding user privacy and adhering to international data protection standards, including the TikTok Developer Terms of Service, the TikTok Platform Policy, the Meta Platform Terms, the Google API Services User Data Policy, and the Indonesian Personal Data Protection Act (UU PDP No. 27/2022).

We do NOT sell, rent, or lease personal user data to any third-party brokers, advertisers, or data aggregators. All authentication tokens and user secrets are stored with high-grade industry standard encryption (AES-256).

2. Informasi yang Kami Kumpulkan (Data We Collect)

Untuk menyediakan layanan riset konten viral, generator rencana konten AI, dan otomatisasi komunikasi, ViralOnMe mengumpulkan data berikut:

• Data Akun & Identitas: Nama lengkap, alamat email, kata sandi terenkripsi (jika mendaftar via email), dan foto profil (jika login menggunakan akun Google).
• Data Transaksi & Pembayaran: ID pesanan, paket langganan yang dipilih, riwayat pembayaran, dan status verifikasi transaksi. Pemrosesan pembayaran dilakukan secara langsung dan terenkripsi oleh gerbang pembayaran resmi Midtrans. Kami tidak pernah menyimpan informasi sensitif seperti nomor kartu kredit penuh, kode CVV, atau PIN perbankan.
• Konten Buatan Pengguna: Topik niche, kata kunci pencarian ide konten, rencana kalender 30 hari, template balasan komentar, dan konfigurasi pesan otomatis yang Anda buat di dalam aplikasi.
• Token Integrasi Media Sosial: Akses token terenkripsi yang Anda otorisasi secara sadar untuk integrasi akun TikTok, Instagram, Meta Graph API, atau Threads demi fungsionalitas analitik dan otomatisasi.
• Data Log & Teknis: Alamat IP, jenis peramban (browser), sistem operasi, waktu akses, serta cookie sesi demi stabilitas dan keamanan (CSRF & Brute-force protection).

3. Kepatuhan Khusus: Google OAuth & Data API

Saat Anda memilih opsi Masuk dengan Google (Sign in with Google) di ViralOnMe, kami hanya meminta izin akses data dasar profil publik Anda, yaitu nama, alamat email, dan URL foto profil.

Sesuai dengan Google API Services User Data Policy, termasuk persyaratan Limited Use:

• Data otentikasi Google hanya digunakan untuk verifikasi akun dan pemberian hak akses ke dalam platform ViralOnMe.
• Kami TIDAK AKAN PERNAH menjual, menyewakan, atau mentransfer data pengguna Google Anda kepada pihak ketiga manapun.
• Data Anda TIDAK digunakan untuk melatih atau menyempurnakan model kecerdasan buatan (AI) publik atau umum.

ViralOnMe is integrated with the official TikTok API for Developers (App Name: ViralOnMe, Domain: https://viralonme.com / https://vom.nayabisa.com) to provide creators with authorized performance analytics and video insights.

A. Scopes & Data Collected from TikTok

• open_id (via scope user.info.basic): A unique identifier assigned to your TikTok account to associate your authorized session securely within ViralOnMe.
• display_name & avatar_url (via scope user.info.profile): Your public TikTok profile name and image to identify the connected account within the user dashboard.
• Public Video Metadata (via scope video.list): Video title, publish date, view count, likes count, comment count, share count, and engagement metrics solely to render performance analytics reports in our “Live Performance Analytics” feature.

B. How We Use TikTok Data

• To display video engagement statistics exclusively to the authenticated account owner. Data is never exposed publicly to other users.
• To evaluate top-performing angles and assist the user in generating relevant content ideas.
• TikTok user data is NEVER sold, leased, shared, or transferred to third parties, advertising networks, or data brokers.

C. Data Storage, Retention & Revocation

• TikTok access tokens are encrypted with military-grade AES-256 at rest and transmitted securely over TLS/HTTPS.
• Video performance data is retrieved dynamically via TikTok API; we do not store permanent video copies or private media files.
• Users can disconnect their TikTok account at any time by clicking “Putuskan Akun” (Disconnect Account) in the Account Management dashboard. Disconnecting instantly purges the OAuth token from our database.
• Users can also revoke ViralOnMe app authorization directly inside the TikTok mobile app: Profile → Settings and Privacy → Security → Manage app permissions.

ViralOnMe utilizes Meta for Developers (Meta Graph API, Instagram Graph API & Threads API) to empower professional creator accounts. Below is the full disclosure of Meta data processing:

A. Data Collected from Meta / Facebook

• Profile & Connected Pages: Account name, username/handle, User ID, Connected Facebook Page ID via scopes instagram_basic and pages_show_list.
• Media Insights & Engagement: Post metadata (Reels, Feed, Carousels), view counts, likes, and comments via pages_read_engagement and instagram_manage_insights for creator analytics.
• Comments & Direct Messaging (Automations): Inbound public post comments and Direct Messages handled in real-time via Meta Webhooks (instagram_manage_comments and instagram_manage_messages) solely to execute creator-configured Auto-Reply and Auto-DM responses.
• Publishing Content: Via instagram_content_publish, the platform only publishes captions and media scheduled or explicitly approved by the creator.

B. Protection & Compliance

• All Meta user access tokens and Page tokens are encrypted with AES-256 on database level.
• ViralOnMe complies strictly with the Meta Platform Terms and Developer Policies. We do not sell Meta user data, create advertising profiles, or transfer data to third parties.
• Webhook events are processed transiently to trigger automated replies and are never used for surveillance or data harvesting.

C. Disconnecting & Deletion of Meta Data

• Click “Putuskan Akun” in the Account dashboard to instantly erase Meta tokens from our servers.
• You can revoke app permissions directly in Facebook settings: Settings & Privacy → Settings → Apps and Websites → ViralOnMe → Remove.
• Data deletion requests can be initiated at any time as detailed in Section 8 below.

6. Pemrosesan Kecerdasan Buatan (AI)

Layanan kami memanfaatkan teknologi AI (seperti DeepSeek dan Google Gemini API) untuk memproduksi draf rencana konten, analisis hook video, dan copywriting. Permintaan pembuatan konten hanya diproses melalui antarmuka API korporat resmi yang aman secara transien. Prompt Anda tidak disimpan untuk pelatihan model kecerdasan buatan publik pihak ketiga.

7. Keamanan & Penyimpanan Informasi (Security Standards)

Kami menerapkan standar keamanan informasi industri untuk melindungi data pengguna:

• Transmisi data dienkripsi dengan protokol HTTPS / TLS 1.3 terkini.
• Kata sandi akun dienkripsi menggunakan algoritma hashing satu arah yang kuat (bcrypt).
• Kunci rahasia API dan token akses media sosial (TikTok, Meta, Google) dienkripsi dengan standar enkripsi simetris AES-256.
• Penyimpanan data dilakukan di lingkungan server yang terlindungi firewall dan pembatasan akses ketat.

8. Hak Pengguna & Penghapusan Data (User Data Deletion Instructions)

Sesuai dengan Meta Platform Terms, TikTok Developer Guidelines, dan UU PDP No. 27/2022, Anda memiliki hak penuh untuk meminta penghapusan seluruh data akun dan data pihak ketiga dari server ViralOnMe:

1. Pemutusan Akun Mandiri: Anda dapat mencabut otorisasi media sosial kapan saja langsung dari menu Kelola Akun di dashboard ViralOnMe. Token akses Anda akan langsung terhapus seketika.
2. Pencabutan via TikTok / Facebook: Buka menu Otorisasi Aplikasi di aplikasi TikTok atau Facebook Anda, cari ViralOnMe, lalu klik tombol Hapus (Remove).
3. Penghapusan Permanen Seluruh Data (Data Deletion Request): Untuk menghapus akun dan seluruh data terkait di server kami, kirimkan email permohonan ke:

9. Kontak Resmi & Pengaduan Layanan

Jika Anda memiliki pertanyaan mengenai Kebijakan Privasi ini atau pengelolaan data di platform ViralOnMe, silakan hubungi kami: